12.00 USD

Eliminate The Single Biggest Drain On Your Time, Increase Your Productivity Instantly, And Have Your Customers Thank You Into The Bargain! Set Up Your Own Pro Helpdesk Using Top Quality Free Software.

And if you're just starting out I think you'll agree that ALL the above are important!

In fact let's talk expense for a few seconds...

If you were to buy helpdesk software of the caliber of the software we're recommending, you would almost certainly pay in excess of a few hundred dollars for it. Then you'd have to struggle through often poor documentation to try to set it up. If you're a 'non-techy' that could be a nightmare!


Here's what is included with the software we recommend:

* Create multiple users and multiple departments

* Create different levels of user (user, administration etc)

* Add attachments to tickets

* Various filters (priority, departments, open tickets, awaiting response etc)

* Fully searchable ticket database

* Create your own FAQ section

* Add notes to tickets that are only seen by other helpdesk staff

* Assign levels of access for helpdesk staff

* Auto-added signatures for all helpdesk staff

* Blocks spam - 'captcha' and questions determine whether the customer is a 'real' human or spambot

* Customers can rate replies and knowledgebase items

* 'Autoclose' tickets after a set duration

* Software automatically compensates for different time zones

* Outstanding reporting facilities - instantly see how many tickets are waiting for your reply etc

Installing a helpdesk for your customers should be one of the first things you do for your online business.

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Keywords: 24 hour helpdesk guru;helpdesk documentation;helpdesk software;helpdesk tutorial
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